Terms of Service

1. Acceptance of Terms

By accessing or using Ludy applications ("Services"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.

2. Description of Services

Ludy provides productivity applications for macOS and iOS, including but not limited to LudyShot, LudyLens, LudyType, LudyActions, LudyAmp, LudyQR, LudyServer, LudyRec, and other apps. Our applications are designed with privacy in mind, processing most data locally on your device using on-device AI models.

These Terms apply to all applications and services published under the Ludy brand, including our website (ludy.app), apps distributed through the Apple App Store, and any related services.

3. License Grant

3.1 Free Trial

We may offer free trial versions of our applications. Trial versions may have limited features or time restrictions as specified in the application.

3.2 Paid License

Upon purchase, we grant you a non-exclusive, non-transferable, limited license to use the application on devices you own or control, subject to these Terms. Depending on the product, licenses may be:

• Personal licenses (macOS): Valid for use on up to 3 devices owned by you. One-time purchase with lifetime updates for the major version purchased.
• Subscriptions (iOS): Auto-renewing subscriptions managed through the Apple App Store. You can cancel at any time through your Apple ID settings at least 24 hours before the end of the current billing period. No refund will be issued for unused portions of the current billing period.
• In-app purchases (iOS): One-time purchases for unlocking features, managed through the Apple App Store.

3.3 Restrictions

You may not:

• Copy, modify, or distribute our applications
• Reverse engineer, decompile, or disassemble our applications
• Rent, lease, or lend your license to others
• Use our applications for any unlawful purpose
• Remove or alter any proprietary notices in our applications

4. Purchases and Payments

4.1 macOS App Purchases

Purchases for macOS applications are processed through Stripe. By making a purchase, you also agree to Stripe's Terms of Service.

4.2 iOS App Purchases

Purchases for iOS applications (including subscriptions and in-app purchases) are processed through Apple's App Store and are subject to Apple's terms and conditions. We do not receive your payment card details. For subscription cancellations, manage your subscriptions through Settings > [Your Name] > Subscriptions on your iOS device.

4.3 Pricing

Prices are displayed in your local currency where available. All prices are subject to change without notice, though changes will not affect existing purchases or active subscription periods.

4.4 Refunds

For macOS apps purchased through our website, we offer a 30-day money-back guarantee. Contact us at [email protected] within 30 days for a full refund. For iOS App Store purchases, refunds are handled by Apple in accordance with their refund policy.

5. User Responsibilities

You are responsible for:

• Ensuring you have the necessary permissions and legal right to capture, record, and process any content (including compliance with applicable recording consent laws)
• Complying with all applicable laws when using our applications, including privacy, intellectual property, and data protection laws
• Not using our applications to process, store, or transmit illegal, harmful, or infringing content
• Maintaining the security of your devices and accounts
• Backing up your data as appropriate
• Verifying the accuracy of any AI-generated output before relying on it

6. Intellectual Property

All Ludy applications, including their design, code, graphics, and documentation, are owned by Ludy and are protected by copyright and other intellectual property laws. Your license does not grant you any ownership rights in our applications.

Content you create using our applications (screenshots, recordings, notes, etc.) remains your property.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. Key points:

• Most data processing happens locally on your device
• We do not sell your personal information
• AI processing is performed on-device using local models

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will meet your specific requirements
• The Services will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Services will be accurate or reliable
• Any errors in the Services will be corrected

8.1 AI-Generated Content Disclaimer

Our applications may use on-device AI models to generate transcriptions, summaries, text predictions, and other content. AI-generated output may be inaccurate, incomplete, or inappropriate. You acknowledge that you are solely responsible for reviewing, verifying, and deciding how to use any AI-generated output. Ludy is not liable for any decisions or actions you take based on AI-generated content, including but not limited to legal, financial, medical, or professional decisions. All rights to AI-generated output created from your input are assigned to you, and you assume all responsibility for its use.

9. Limitation of Liability

To the maximum extent permitted by law, Ludy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our Services
• Any unauthorized access to or use of your data
• Any bugs, viruses, or other harmful code transmitted through our Services
• Any errors or omissions in any content

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID FOR THE SPECIFIC APPLICATION GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) FIFTY US DOLLARS (USD $50.00).

9.1 Savings Clause

Nothing in Sections 8 or 9 shall exclude or limit liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) willful misconduct or gross negligence; or (d) any liability that cannot be excluded or limited under applicable law, including non-waivable consumer protection rights in your jurisdiction. If you are a consumer in a jurisdiction that provides mandatory statutory rights that cannot be waived, those rights remain fully in effect.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ludy, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third party's rights, including intellectual property, privacy, or publicity rights; or (e) any content you capture, process, or create using our applications.

11. Updates and Modifications

We may update our applications from time to time. Updates may add, modify, or remove features. While we strive to maintain backward compatibility, some updates may require you to adjust your usage.

For one-time purchase licenses, updates within the same major version are included. Major version upgrades may require a separate purchase.

12. Termination

You may stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services if you violate these Terms. Upon termination:

• Your license to use the application ends
• You must delete all copies of the application
• Data stored locally on your device remains yours

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

14. Dispute Resolution

14.1 Informal Resolution

Before filing any formal dispute, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

14.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Services shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration shall be conducted in San Jose, California, or remotely at your election. The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND LUDY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

14.4 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for intellectual property infringement or misappropriation. Small claims court actions that qualify may also be brought in court instead of arbitration.

15. Force Majeure

Ludy shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, internet or infrastructure outages, third-party service provider failures (including Apple, Google, or cloud service outages), or other force majeure events.

16. Apple App Store Terms

If you download or use our iOS applications from Apple's App Store, the following additional terms apply:

• These Terms are between you and Ludy only, not Apple. Ludy, not Apple, is solely responsible for the app and its content.
• Apple has no obligation to provide any maintenance or support services for our apps.
• In the event of any failure of an app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection claims.
• In the event of any third-party claim that the app or your possession and use of the app infringes a third party's intellectual property rights, Ludy, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of such claim.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and, where appropriate, notifying you via email or in-app notification. Continued use of our Services after changes constitutes acceptance of the modified Terms.

18. Contact Us

If you have questions about these Terms, please contact us: